Cancellation Policy
Plans change? Our cancellation policy ensures a smooth process with fair terms for both renters and lenders
What Are The Rules For Cancellation?
We understand that plans can change. Here’s our cancellation policy:
- Cancellation Window: You can cancel your reservation up to 48 hours before your rental period starts for a full refund.
- Late Cancellations: Cancellations made less than 48 hours before the rental period will incur a cancellation fee equivalent to 25% of the total rental cost.
- No-Shows: If you fail to pick up the gear without prior notice, no refund will be issued.