Frequently Asked Questions
Check out our FAQs for details on rentals, sales, payments, and everything else
What is GearUp?
GearUp is a platform designed to help users rent, buy, sell, and teach about various gear and equipment.
How does GearUp ensure the quality of gear?
We vet all listings through a thorough review process. Each item is inspected for quality and functionality before being approved for rental or sale.
How do I rent gear through GearUp?
Simply browse our extensive catalog, select the gear you need, choose your rental dates, and complete your booking online.
What is the rental period?
Rental periods can vary based on the item. Typically, you can rent gear for a minimum of a day up to several weeks.
Are there any late fees for returning gear?
Yes, late returns incur a fee based on the daily rental rate. We recommend returning items on time to avoid additional charges.
Can I buy used gear from GearUp?
Absolutely! We offer a wide selection of new and used gear at competitive prices.
What payment methods are accepted?
We accept major credit cards, PayPal, and other secure payment options to ensure smooth transactions.
Is there a return policy for purchased items?
Yes, we have a 30-day return policy for most items. Please check the specific item listing for details.
How can I sell my gear through GearUp?
To sell your gear, create an account, list your items with detailed descriptions and photos, and set your price. Once approved, your listing will go live!
Are there any fees associated with selling gear?
Yes, we charge a small commission on each sale. This helps us maintain the platform and provide excellent service.
How do I get paid after selling my gear?
Payments are processed through our secure system and typically issued within 5-7 business days after the sale is completed.
Can I rent out my gear on GearUp?
Yes! If you have equipment to share, you can list it for rent on our platform.
What are the requirements to rent out my gear?
Your gear must meet our quality standards and be in good working condition. Additionally, you’ll need to provide clear photos and descriptions.
What types of courses does GearUp offer?
We provide a variety of courses ranging from beginner to advanced levels in areas such as outdoor skills, equipment maintenance, and safety training.
How do I enroll in a course?
You can view our course catalog online and enroll directly through our website with just a few clicks.